Frequently Asked Questions




Where can you deliver to my home? 

CANADA water is available for Canadian home delivery from Niagara Falls to Kingston, Ontario including the greater Toronto area. For a full list of areas serviced, click here.

Get CANADA water anywhere in the continental United States with flat rate shipping purchased from

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Can you deliver to my restaurant & bar?

Yes CANADA water is now available for distribution and delivery to your favorite café, lounge, restaurant and bar. Please contact us at


What are your green initiatives?

All of our packaging is 100% recyclable. 

Our new glass collection showcases water bottles which are 100% recyclable, environmentally neutral and not applicable to landfills, etc. Our PET bottles do not contain BPA.

Our environmentally friendly program includes usage of Recyclable and Eco-Friendly Materials, a Local Supply Base, Energy Efficient Practices, and Aware Manufacturing and Distribution Processes.


When can I expect delivery of my order?

CANADA water can be delivered to your door within 2 days.  We deliver Monday to Friday between 9:00 am and 5:00 pm.


Where is the water from?      

Our 100% pure spring water is bottled at the source deep below the forest in the heart of Northumberland County, Ontario, Canada.


How is the water filtered?

CANADA water is naturally filtered.  

Ancient glacial deposits have created a series of aquifers which form an enormous natural filtration system deep below the forest.  As water passes through the aquifer, impurities are removed while natural minerals are absorbed. With each rainfall and snowmelt, these ancient aquifers are "recharged" for a never-ending supply of clean, fresh water.


What is the shelf life of this natural spring water?

We recommend that CANADA water is enjoyed within 2 years of delivery for optimum taste and quality.


What are Electrolytes?

CANADA water is enhanced with naturally occurring electrolytes. It’s important to our health to maintain a healthy electrolyte balance.  Common electrolytes are potassium, magnesium, calcium, phosphate, bicarbonate, chloride and bicarbonate.


What is Ozonated?

Ozonation is a technique based on the infusion of ozone (energy) into water, which is efficient for disinfection, as well as the degradation of inorganic pollutants. Ozone transforms to oxygen. CANADA water is ozonated.


Why is Sodium Intake Important?

CANADA water is naturally sodium free.  Too much sodium in our system causes our body to retain water. Having less sodium in our diet may help lower or avoid high blood pressure.


Why are Calories Important?

CANADA water has Zero calories by nature. Eating or drinking too many calories and not burning enough of them off through physical activity, can lead to weight gain.


What is Perfect pH Balance?

A pH of 7 is neutral (0 – 14) and is the perfect pH balance for water in our bodies. A pH of 7.35 means that CANADA water is as pure as it can get. Acidic water hurts our health. Therefore, it is important for us to maintain proper pH balance for our digestive system, circulatory system, immune system, respiratory system, skeletal system, the skin, the hair, nervous system, muscular system and reproductive system.


What is BPA Free?

BPA is an industrial chemical that has been used to make certain polycarbonate plastics and epoxy resins since the 1960s.  CANADA water packaging is totally BPA Free.